Contact information
Contact information
We are here to help with product questions, coffee setup guidance, order support, shipping questions, and warranty or return enquiries.
Live chat
Live chat is available on our website when the chat button is visible. If we are not online, please leave your message and email address so we can reply.
Business details
E HALONA PTY LTD
Unit 12, 120 Hume Highway
Chullora NSW 2190
Australia
Pickup and appointments
Pickup or warehouse visits are by prior arrangement only. Please contact us before visiting so we can confirm availability and prepare your order if pickup is available.
Support information to include
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Last updated: 8 May 2026